Coronavirus (COVID-19)

Since the pandemic began, we have been monitoring closely and responding as required to ensure the health, safety and wellbeing of all our residents and staff. We keep our plans under continual review following advice of the government and public health authorities.


Our infection control procedures mean that we are continually paying close attention to environmental hygiene and cleanliness. 


This page is intended to provide a brief overview of the salient points that are often asked about and reflect our latest Policies & Procedures. Further details are also shared in the monthly newsletter.


This page was last updated on 12/03/2021



We are now able to facilitate viewings in person as well as through an online video platform such as WhatsApp or Zoom. In order to book a viewing, please get in touch with the Home Manager to learn more about how we can safely facilitate this.




We are able to welcoming new residents with advanced planning into the care home. Please do not hesitate to get in touch if you are  looking for care or need any further help. We have strict protocols for the admission of new residents and this includes testing at the hospital (if arriving from there) and also testing on arrival and regularly once in the care home.


Single Named Visitor

In line with government announcement made on 20th February 2021, each resident is permitted to have a single named visitor that is able to visit the resident. We are delighted to be able to facilitate this and have summarised the salient points pertaining to this below:

  • You will be able to come in for a regular indoor visit, sitting in the same room as your loved one, with no screen or anything between you.
  • The named visitor will need to take a rapid (lateral flow device) test provided by and at the care home every time they visit. Results take 30 minutes to display. If the result is negative, the visit can go ahead.
  • Visitors will need to wear personal protective equipment (PPE) for the duration of these visits (provided by the home) including disposable gloves, a disposable plastic apron and a fluid-repellent (type IIR) surgical mask
  • We strongly advise against physical contact in order to keep everyone safe however you may wish to hold hands 
  • From a care home perspective, we are not setting limits on how often the named visitor can visit however you would need to pre-book the visit in advance with the Home Manager.
  • We are able to facilitate close-contact care for visitors (Essential Care Visitor) who provide assistance such as help dressing, eating or washing – which is essential to the immediate health and wellbeing of a resident however these follow a different and more rigid set of procedures. If this applies to you, please advise by return and we can discuss this with you


Window Visits

Window visits continue to remain available should you wish to avail of this option. Please request a booking for this via the Home Manager and we will be glad to facilitate this.


Video Calls

Use of telephone or video link remains the safest option to stay in touch. We use the Zoom platform to facilitate this. To make a booking for a video call, please contact the Home Manager.


Extenuating Circumstances

Where there are extenuating circumstances, please do let us know and we will  consider these on their own merit e.g. if  and on a case by case basis e.g. if a resident is on end of life care. This will be subject to approval from the Director of the care home and require appropriate risk assessments to be in place.




Our residents have undergone being offered both the first and second vaccination dose and we continue to work closely with the health authorities to facilitate vaccinations for new residents.

There are three types of consent forms available depending on the mental capacity of the resident and your legal status in acting for them:

  • Consent form for care home residents (able to consent)
  • Consent form for the attorney of a care home resident
  • Relative’s view form for the relatives of a care home resident

Further details regarding the vaccine are available by visiting: It is worth noting that per the government guidance:

It takes a few weeks for your body to build up protection from the vaccine.

  • Like all medicines, no vaccine is completely effective, so you should continue to take recommended precautions to avoid infection
  • Some people may still get COVID-19 despite having a vaccination, but this should be less severe
  • The vaccine cannot give you COVID-19 infection, and a full course will reduce your chance of becoming seriously ill
  • We do not yet know whether it will stop you from catching and passing on the virus, but we do expect it to reduce this risk. So, it is still important to follow the guidance in your local area to protect those around you


The vaccine has been made available to staff and the vast majority of our staff have now undertaken both their fist and second vaccination.



Resident Testing

We carry out monthly testing of all residents and as required in addition to testing carried out by hospitals and other healthcare services.

Staff Testing

We carry out twice weekly test of staff using three different forms of test in order to ensure we pickup any signs of Coronavirus at the earliest.


Personal Protective Equipment (PPE)

This includes gloves, aprons, surgical face masks, hand sanatiser and other such consumables. We have continually maintained a healthy supply through our pre-purchasing.

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